SSS Tondo, Manila Branch
Contact & Location
Address: 2nd Floor, L Plaza Bldg., 2154-2168 Juan Luna St., Tondo, Manila
Phone: (02) 8254-1594 / 8254-4115
Email: tondo@sss.gov.ph
Hours: Mon-Fri, 8:00 AM – 5:00 PM
Services for Members
- Membership: New registration and record corrections.
- Benefit Claims: Sickness, Maternity, Retirement, Disability, and Death.
- Loans: Salary and Calamity loan applications and status inquiries.
- Contributions: Verification of payments and generation of Payment Reference Numbers (PRN).
Frequently Asked Questions
What are the opening hours of SSS Tondo, Manila Branch?
SSS branches typically operate Monday to Friday from 8:00 AM to 5:00 PM. Branches in malls may have slightly extended hours. Confirm the specific branch above before visiting, as some locations follow government holiday schedules.
Do I need an appointment to visit an SSS branch?
Yes. SSS now requires online appointment scheduling for most in-person transactions including UMID application, retirement and disability claims, salary loan releases, and member data correction. Book at https://member.sss.gov.ph before visiting. Walk-in services are limited to simple inquiries.
What services are available at SSS Tondo, Manila Branch?
SSS branches typically handle UMID application and renewal, contribution inquiries and payments, salary and calamity loan applications, retirement and disability claim filing, sickness and maternity benefit processing, employer registration, and member data updates.
How can OFWs transact with SSS while abroad?
OFWs can register and pay contributions online via My.SSS at https://member.sss.gov.ph, through partner agents like iRemit and Ventaja, or via SSS Foreign Representative Offices in select countries. OFWs do not need to return to the Philippines for most routine transactions.
What documents should I bring to SSS Tondo, Manila Branch?
Bring at least one valid government-issued ID (passport, UMID, driver’s licence, PRC ID, or PhilSys ID), your SSS number, and any forms or supporting documents specific to your transaction. Photocopies of supporting documents are often required in addition to the originals.