PSA Iloilo Provincial Statistical Office

Location & Contact

Address: 2nd Floor, J. Villanueva Bldg., Iznart Street, Iloilo City, Iloilo 5000

Phone: (033) 335-0316 / (033) 335-0907

Email: rsso06@psa.gov.ph

Hours: Monday to Friday, 8:00 AM – 5:00 PM (closed on Philippine government holidays). Walk-ins close earlier than 5:00 PM — arrive before 3:00 PM to be safely served the same day.

Online appointment: appointment.psa.gov.ph

Services Offered

• Civil Registry Documents: Birth Certificate, Marriage Certificate, and Death Certificate (Security Paper / SECPA copies).
• CENOMAR: Certificate of No Marriage Record — required for marriage applications, visa filings, and overseas employment.
• CENODEATH: Certificate of No Death — used for estate, pension, and insurance purposes.
• PhilSys (National ID): Step 1 demographic capture, biometric capture, and ePhilID issuance.
• Authentication: Authentication of PSA-issued certificates for DFA apostille or overseas use.
• Delayed Registration: Filing of late birth, marriage, and death registrations endorsed by Local Civil Registrar.
• Supplemental Reports & Corrections: Endorsement of RA 9048 / RA 10172 petitions for typographical and clerical corrections.

Fees & Processing Time (2026)

• Birth, Marriage, Death Certificate (available in Civil Registry System): ₱155 per copy — released in about 1 hour.
• Birth, Marriage, Death Certificate (not yet in CRS): ₱155 per copy — released after 7 working days.
• CENOMAR (Certificate of No Marriage): ₱210 per copy — released the next working day (1 working day / 8 office hours).
• CENODEATH: ₱210 per copy — released the next working day.
• Authentication of PSA-issued certificate: ₱155 per copy — released in about 1 hour.

Fees are payable in cash on-site. Always check posted rates on visit day, as PSA may issue updated office memoranda.

Requirements & Valid IDs

Bring one valid government-issued photo ID. PSA accepts the following IDs at Iloilo and all PSA outlets nationwide:

• PhilSys ID (PhilID / ePhilID)
• Philippine Passport or Driver’s License (LTO)
• UMID, SSS, GSIS, Pag-IBIG, or PhilHealth ID
• PRC ID, IBP ID
• Postal ID, Voter’s ID or Voter’s Certification (COMELEC)
• Senior Citizen ID or PWD (NCDA) ID
• OFW ID (iDOLE), OWWA ID, MARINA ID
• Diplomatic or Consular ID (issued by Philippine Embassy)
• NBI Clearance or PNP-issued ID

If you’re requesting a document on behalf of another adult, bring a notarised Special Power of Attorney (SPA) or Authorization Letter, plus a photocopy of the document owner’s valid ID. For minors, an authorisation letter signed by the parent is required.

How to Book an Appointment

1. Visit appointment.psa.gov.ph on any device.
2. Click “Book Appointment” and agree to the terms.
3. Select the purpose (“Get copies of civil registry documents and certifications”) and choose Region VI – Western Visayas, then PSA Iloilo outlet.
4. Choose certificate type (birth, marriage, death, CENOMAR, etc.), your relationship to the document owner, and number of copies (maximum 2 per appointment for unrelated owners).
5. Verify your contact number via OTP and confirm your slot. Save the appointment slip — you’ll need a printed copy or screenshot on visit day.

Walk-in service is available but appointment holders are served first. Slots open on a first-come, first-served basis.

Before You Visit

• For urgent requests, check whether you can order online via the official PSAHelpline.ph with delivery — useful for OFWs and out-of-town applicants.
• Bring exact change in cash and at least one photocopy of your valid ID in addition to the original.
• Provide the document owner’s complete name (including middle name), date of birth, and place of registration to avoid “no record found” results.
• Iloilo City Hall (Plaza Libertad) and the Iloilo Provincial Capitol are within walking distance for related civil registry endorsements.