Australia’s ageing population has created a consistent demand for compassionate, skilled aged care workers.
Whether you’re looking to shift careers into a more meaningful field or you’re an international student seeking a pathway into the Australian workforce, aged care offers both stability and opportunity.
This guide will help you understand what aged care work involves, where to find jobs, what qualifications you need, and how to apply.
Understanding the role of an aged care worker
Aged care workers support elderly Australians in a variety of settings, including residential care facilities, in-home care, and community-based services.
Your tasks may include helping clients with daily activities like dressing, showering, and eating, as well as providing companionship and emotional support. Some roles also involve assistance with medication and basic health monitoring under the supervision of nursing staff.
There are different types of aged care roles:
- Personal Care Assistant (PCA): Helps with physical care, hygiene, and mobility.
- Community Support Worker: Provides home-based and social support.
- Residential Support Worker: Works in aged care facilities providing day-to-day care.
- Lifestyle Coordinator: Plans and delivers activities and programs for elderly residents.
These roles require not only technical knowledge but also strong interpersonal skills, patience, and empathy.
Where aged care jobs are available in Australia
Aged care services are in demand across all Australian states and territories, but some regions have higher needs due to population demographics and workforce shortages.
- New South Wales and Victoria: These states have the largest aged care workforces due to higher populations. Sydney and Melbourne offer many job opportunities in both private and government-run facilities.
- Queensland: Regional areas and cities like Brisbane, Townsville, and Cairns are often in need of aged care staff.
- South Australia and Western Australia: Adelaide and Perth offer solid job prospects, especially for workers willing to serve in outer suburbs or rural communities.
- Tasmania and Northern Territory: Although smaller in population, these areas frequently seek aged care workers for regional and Indigenous community support.
Websites like Seek, Indeed, CareCareers, and JobSearch are excellent places to find listings.
Qualifications and requirements
To work as an aged care worker in Australia, you generally need a formal qualification and meet legal requirements. Here’s what is typically expected:
Certificate III in Individual Support (Ageing)
This is the minimum qualification required for most aged care roles. Offered by Registered Training Organisations (RTOs), TAFEs, and private colleges, this course includes both classroom learning and practical placements.
You can choose a specialisation in ageing, home and community care, or disability.
Work placement
As part of the Certificate III course, students must complete a minimum of 120 hours of work placement in an aged care setting. This provides hands-on experience and helps develop practical skills.
Police and background checks
You must pass a National Police Check before working in aged care. Some employers may also request a Working with Children Check, especially if the facility caters to multigenerational needs.
First Aid certification
Many employers require a current First Aid Certificate, which is often included in the training package.
Language proficiency
If English is not your first language, you may need to demonstrate proficiency. Most training providers and employers accept IELTS (score of 5.5 or higher), PTE, or TOEFL equivalents.
COVID-19 and flu vaccinations
Vaccinations are typically mandatory, particularly in residential aged care environments.
Step-by-step application process
Step 1: Choose a training provider
Research Registered Training Organisations offering Certificate III in Individual Support. Make sure the course is nationally recognised and includes placement support. For international students, choose a CRICOS-registered institution.
Step 2: Enrol and complete your course
Courses typically take 6 to 12 months, depending on whether you study full-time, part-time, or online. You’ll learn about personal care, communication, infection control, and supporting people with dementia and palliative needs.
Step 3: Complete practical placement
Your placement will give you valuable real-world experience and may lead to job offers. Be punctual, respectful, and professional—many facilities hire directly from their pool of students.
Step 4: Prepare your resume and references
Highlight your practical experience, soft skills, and relevant qualifications. If you have volunteered or worked in customer service or healthcare, include this too. Gather references from your trainers or placement supervisors.
Step 5: Apply for jobs
Use job boards and reach out directly to local aged care facilities. Tailor your application for each job by addressing the selection criteria. Emphasise your communication skills, ability to follow procedures, and genuine passion for caring.
Step 6: Attend interviews
Be prepared to discuss scenarios involving aged care clients, how you manage emotional challenges, and your understanding of safety and hygiene standards. A caring attitude and willingness to learn go a long way.
Step 7: Obtain required clearances
If successful, you will need to provide a National Police Check, medical clearance, and proof of vaccination before starting work.
Tips for international students and career changers
For international students
- Apply for post-study work rights: After completing your qualification, you may be eligible for a Temporary Graduate visa (subclass 485), which allows you to work full-time.
- Consider regional areas: Jobs in regional Australia may offer better opportunities and faster visa pathways.
- Check with migration agents: Aged care is often on the Skilled Occupation List (SOL), making it a viable pathway for permanent residency.
For career changers
Leverage your transferable skills: Customer service, hospitality, nursing, and childcare experience can all translate well into aged care.
- Start with casual or part-time roles: Many workers begin with flexible hours before moving into full-time positions.
- Continue learning: Once you’re in the industry, consider upskilling with a Certificate IV in Ageing Support or courses in dementia care or palliative care to expand your career prospects.
Aged care: A meaningful, in-demand career
Working in aged care is more than just a job—it’s an opportunity to make a genuine difference in someone’s life.
As Australia’s population continues to age, the need for compassionate aged care workers will only grow.
Whether you’re new to the workforce, changing careers, or an international student aiming to stay in Australia, the aged care sector offers meaningful work, career stability, and opportunities for growth.