Tuesday, April 2, 2024

SIM Card Registration in the Philippines

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The new SIM card registration law in the Philippines requires all mobile phone subscribers to register their SIM cards with their respective telecommunication companies. The SIM card registration exercise requires submitting personal information, including full name, address, and government-issued ID number.

The law aims to ensure the proper identification of mobile phone users and curb illegal activities such as cybercrime, terrorism, and other forms of criminality.

Benefits of registering SIM card in the Philippines

  1. Improved security: SIM card registration helps the government identify mobile phone users, which can aid in the fight against terrorism and other criminal activities.
  2. Better emergency services: Registered SIM cards can be used to quickly identify the user in case of an emergency, allowing for faster response times and better emergency services.
  3. Protection against fraud: Registered SIM cards can also help protect against fraud and other illegal activities, as they are linked to the user’s personal information.
  4. Preventing SIM Swap: SIM registration can help prevent SIM swap, which is a type of mobile phone fraud where a criminal activates a new SIM card using a victim’s identity and mobile number, and then use the number for illegal activities.
  5. Protection of personal data: SIM registration also helps protect the personal data of the users, as the mobile network providers are required to keep the personal information of the users confidential,
  6. Convenience in transactions: Some transactions like online banking, online shopping, and other online services may require a registered SIM card.
  7. Compliance with the law: SIM registration is mandatory in the Philippines as per the mandate of the National Telecommunications Commission (NTC) and non-compliance may result in penalties.
SIM: Subscriber Identity Module

Common mobile phone scams in the Philippines

There are several types of scams in the Philippines that involve mobile phones. Such scams may be prevented with the implementation of SIM card registration law.

  1. Text message scams: Fraudsters send fake messages claiming to be from a reputable company or organization, asking for personal information or for money to be sent.
  2. SIM swapping scams: Scammers use tactics to switch a user’s phone number to a new SIM card that they control, often to access bank accounts or other sensitive information.
  3. Premium service scams: Unsolicited text messages offer a premium service, such as ringtones or games, and charge users a fee without their knowledge.
  4. Mobile phishing scams: Similar to email phishing scams, criminals send fake texts or emails with links to fake websites to steal personal information.
  5. Investment scams: Scammers pose as legitimate investment firms and lure victims into making deposits with promises of high returns but then disappear with the money.

Steps in SIM card registration

  1. Gather the required documents: These may include a valid government-issued ID (such as a passport or driver’s license) and proof of address (such as a utility bill or lease agreement).
    • A valid government-issued identification card such as a passport, driver’s license, or National ID (PhilSys ID)
    • Proof of address, such as a utility bill, bank statement, or barangay certification
    • The SIM card itself

    Applicants must ensure that the information provided during the registration process must match the information on the identification card and proof of address. Additionally, the registrant must physically present themselves at the point of registration and sign the registration form to confirm the accuracy of the information provided.

  2. Purchase a SIM card: If an applicant does not have a SIM card yet, SIM cards can be purchased from mobile network providers such as Smart Telecommunications, Globe Telecom, Sun Cellular, or their authorized retailers.
  3. Activate the SIM card: Insert the SIM card into your mobile device and turn it on. Follow the prompts to activate the SIM card and choose a mobile plan.
  4. Submit the required documents: Take the SIM card and the required documents to the mobile network provider or an authorized retailer. They will register the SIM card and link it to your personal information.
  5. Wait for confirmation: After registering the SIM card, you will receive a confirmation message. The registration process may take up to 24 hours.
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Remember that the registration process may vary depending on the mobile network provider. Some providers may require additional documentation or have different procedures for SIM registration.

SIM card and a phone

Globe Telecom SIM card registration

Prepaid SIM cards

  1. Visit the SIM registration website
  2. Enter your mobile number (e.g. 9171234567) in the designated field and hit the “Register” button.
  3. If eligible, you will receive a One Time Pin (OTP) via text message on your phone.
  4. Enter the 6-digit OTP on the website within 5 minutes before it expires.
  5. Once your OTP is validated, you can proceed with the registration.
  6. Fill in all required information including your Name, Birthday, Gender, Address, and Nationality.
  7. Take a selfie and select the type of government ID to upload. Click the “attach” button to upload a copy of your valid government ID.
  8. Check the box to agree with Globe’s Privacy Notice and Attestation of Completeness and Accuracy.
  9. Hit the “Submit” button to complete the registration process.
  10. You will receive a reference number as proof of successful registration. Keep this number for future reference.

Prepaid WIFI New Customers

  1. Buy your Globe At Home Prepaid WiFi kit from a Globe sales channel.
  2. Go to the SIM registration website with an active WiFi connection.
  3. Set up your modem as per the instruction manual.
  4. Plug in the power adapter to the modem.
  5. Turn on your Globe At Home Prepaid WiFi device.
  6. Enter your Globe At Home Prepaid WiFi mobile number and hit “Register”.
  7. If eligible, you will receive a One Time Pin (OTP) text message in your modem inbox.
  8. Check the modem inbox following the instructions in the user manual.
  9. Connect to the network that matches the SSID and password on the back of the device.
  10. Open a new browser window or tab and type http://192.168.254.254/ to access the modem dashboard.
  11. Click “log-in” on the upper right of the screen.
  12. Log in using the username and password found on the back of the modem.
  13. Go to “Device” on the left side to see the OTP message. Make sure the inbox has enough space to receive the OTP message. Take note of the OTP.
  14. Disconnect from your Globe At Home Prepaid WiFi and connect to your working internet connection.
  15. Go back to the portal page and enter the 6-digit OTP on the registration website within 5 minutes before it expires.
  16. Once your OTP is validated, fill in all required information including your Name, Birthday, Gender, Address, and Nationality.
  17. Take a selfie and select the type of government ID to upload. Click the “attach” button to upload a copy of your valid government ID.
  18. Check the box to agree with Globe’s Privacy Notice and Attestation of Completeness and Accuracy.
  19. Hit the “Submit” button to complete the registration process.
  20. You will receive a reference number on the screen. Take note of this number.
  21. A message confirming successful registration will be sent to your modem inbox.

Prepaid WIFI Existing Customers

  1. Connect to your Globe At Home Prepaid WiFi and make sure you have an active internet subscription.
  2. Visit the SIM registration website and enter your Globe At Home Prepaid WiFi mobile number. Click “Register.”
  3. If eligible, you’ll receive a One Time Pin (OTP) via text message in your modem inbox.
  4. Access your modem inbox through the modem dashboard by typing http://192.168.254.254/ in your browser’s address bar.
  5. Click “Log-in” in the upper right corner and enter the username and password found at the back of the modem.
  6. On the left side, click “Device” to see the OTP message. Make sure your inbox has enough space to receive the message and take note of your OTP.
  7. Go back to the registration website, enter the 6-digit OTP, and proceed with the registration process.
  8. Fill out the required information, including your name, birthday, gender, address, and nationality.
  9. Take a selfie, choose the type of government ID to be uploaded, and attach a copy of your valid ID.
  10. Agree to Globe’s Privacy Notice and Attestation of Completeness and Accuracy by ticking the checkbox.
  11. Click “Submit” to complete the registration process.
  12. A reference number will appear on your screen. Save it as proof of your successful registration.
  13. You’ll also receive a confirmation message in your modem inbox.
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MYFI New Customers

  1. Purchase a Globe Mobile WiFi from authorized sellers.
  2. Set up the MyFi device as per the instruction manual.
  3. Connect your mobile phone to the MyFi device.
  4. Access the device inbox using the instructions provided.
  5. Open a new browser window and type http://192.168.8.1/ to access the MyFi dashboard.
  6. Log in using the username and password provided in the manual.
  7. Click “SMS” to view your messages.
  8. Find the welcome message with a registration link in the device inbox.
  9. Connect to an active internet connection and visit the registration link.
  10. Enter your MyFi number and click the “Register” button.
  11. Receive a One Time Pin (OTP) text message in your device inbox.
  12. Enter the 6-digit OTP on the registration website. The OTP will expire in five minutes.
  13. After OTP validation, fill in all required information: Name, Birthday, Gender, Address, and Nationality.
  14. Take a selfie, select the type of government ID, and upload a copy.
  15. Agree to Globe’s Privacy Notice and Attestation of Completeness and Accuracy by ticking the checkbox.
  16. Click “Submit” to complete the registration process.
  17. A reference number will appear on the screen. Keep it for proof of registration.
  18. A confirmation message will be sent to your device inbox.

MYFI Current Customers

  1. Purchase a Globe Mobile WiFi from authorized sellers.
  2. Set up the MyFi device as per the instruction manual.
  3. Connect your mobile phone to the MyFi device.
  4. Access the device inbox using the instructions provided.
  5. Open a new browser window and type http://192.168.8.1/ to access the MyFi dashboard.
  6. Log in using the username and password provided in the manual.
  7. Click “SMS” to view your messages.
  8. Find the welcome message with a registration link in the device inbox.
  9. Connect to an active internet connection and visit the registration link.
  10. Enter your MyFi number and click the “Register” button.
  11. Receive a One Time Pin (OTP) text message in your device inbox.
  12. Enter the 6-digit OTP on the registration website. The OTP will expire in five minutes.
  13. After OTP validation, fill in all required information: Name, Birthday, Gender, Address, and Nationality.
  14. Take a selfie, select the type of government ID, and upload a copy.
  15. Agree to Globe’s Privacy Notice and Attestation of Completeness and Accuracy by ticking the checkbox.
  16. Click “Submit” to complete the registration process.
  17. A reference number will appear on the screen. Keep it for proof of registration.
  18. A confirmation message will be sent to your device inbox.

Smart SIM card registration

  1. For newly bought Prepaid SIMs:
    • Insert your SIM and open your mobile data.
    • Register your SIM thru the following Channels:
      • Via self-service: Access smart.com.ph/simreg and register your SIM. Access to the site is free of charge to all subscribers.
      • Or visit any of the following Smart Channels:
        • Smart Stores
        • Smart Hotline – call *888 on your Smart/TNT mobile or (02)8888-1111 using your landline
        • Smart FB Messenger, or
        • GigaLife App
  2. For existing Prepaid subscribers: Subscribers can register their SIM thru the following Channels:
      • Via Self-service: Access smart.com.ph/simreg and register your SIM. Access to the site is free of charge to all subscribers.
      • Or visit any of the following Smart Channels:
        • SMART Stores
        • Smart Hotline – call *888 on your Smart/TNT mobile or (02)8888-1111 using your landline
        • Smart FB Messenger, or
        • GigaLife App
  3. For new and existing Smart Bro Prepaid and Prepaid Home WiFi subscribers: Subscribers can register their SIM through the above-mentioned Channels. Please note that you will be asked to enter an OTP. To retrieve OTPs, please insert your SIM to a mobile device, or access your SMS Inbox through your device’s dashboard. Please click here for the step-by-step procedure.
  4. For Postpaid Subscribers
    • For Existing Postpaid Subscribers as of December 26, 2022, they can text YES to 5858 to confirm the use of their existing account details, submitted during their Postpaid application, for SIM Registration.
    • For New Postpaid Subscribers beginning December 27, 2022, they will be asked to comply with the confirmation requirement for SIM Registration by accepting the Postpaid Terms and Conditions to activate their Postpaid subscription.

Potential risks associated with SIM card registration

  1. Privacy concerns: SIM card registration requires individuals to provide personal information, such as their name, address, and identification number, which can be vulnerable to data breaches and identity theft.
  2. Misuse of personal information: There is a risk that personal information provided during SIM card registration may be misused by government agencies or third-party organizations.
  3. Surveillance: SIM card registration can also be used as a tool for government surveillance, as it allows authorities to track the movements and activities of mobile phone users.
  4. Discrimination: In some cases, SIM card registration may be used to discriminate against certain groups of people, such as political dissidents or minority groups.
  5. Technical errors: There is a risk of errors in the registration process, which may lead to difficulties in accessing mobile services or other problems.
  6. Misuse of data by the mobile network operator: The mobile network operator may misuse the data obtained during the registration process for marketing and other purposes.
  7. Additional costs: In some cases, registering SIM cards may require additional costs, such as fees for SIM replacement or other expenses.
  8. Unnecessary burden: SIM registration may be an undue burden for some individuals, particularly those who do not use mobile phones frequently or have other means of communication.

OFW SIM card registration process

Overseas Filipino Workers can register their SIM cards in the Philippines through several methods.

  1. Online registration: OFWs can register their SIM cards online by visiting the website of their respective service provider (Globe or Smart) and following the registration process. For example, Globe Telecom has an online registration portal where OFWs can enter their details and verify their identity.
  2. Registration via roaming: OFWs can also register their SIM cards through roaming. They can contact their service provider and request for their SIM to be registered while they are overseas.
  3. Authorized representative: OFWs can authorize a representative in the Philippines to register their SIM cards. The representative must provide a valid ID and the necessary documents to complete the registration process.
  4. Registration during the visit: OFWs can also register their SIM cards during their visit to the Philippines. They can visit the nearest branch of their service provider and complete the registration process by providing their ID and other necessary documents.

What happens if the owner fails to register the SIM card

If a SIM card is not registered in the Philippines, the mobile service provider may deactivate the SIM card and prevent it from being used for voice calls, text messaging, and data services. This is by the new SIM card registration law, which requires all mobile phone subscribers to register their SIM cards with their respective telecommunications companies.

Not registering a SIM card can also result in legal consequences, as unregistered SIM cards are associated with illegal activities such as cybercrime, terrorism, and other forms of criminality. The government may also take enforcement actions against individuals who use unregistered SIM cards.

Therefore, it is important to register a SIM card to ensure that mobile services can be used without interruption and to avoid any potential legal or regulatory issues.

 

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