WEANSWER CALL CENTER SERVICES/ C1 & C2 3F BQUENCH BUILDING, JACINTO-ARAULLO STREETS, EMILIO JACINTO, TORRES, BARANGAY 11-B (POB.), DAVAO CITY/ MOBILE NO.: 0953 760 6302/ EMAIL ADDRESS: ph@weanswer.day
100 TIER 2 CALL TAKERS Competitive in terms of achieving company’s KPI. Excellent communication skills, both verbal and written. Ability to multitask and work under pressure. Attention to detail and accuracy. Strong interpersonal skills and the ability to build rapport with potential customers. Proficiency in using WePro Tool and other relevant tools. Ability to work independently and as part of a team. Positive attitude and a strong work ethic. Experience in customer service role. Knowledge of the industry or market the company operates in Fluency in English Language.
1 QUALITY ASSURANCE SPECIALIST 1-2 years of QA or call center experience, preferably in a role covering both customer service and sales environments. Strong grasp of call center operations, especially in telemarketing, dispatch, inbound sales, and customer surveys. Excellent listening, observation, and analytical skills. Proficiency in QA systems, CRM tools, and reporting software (e.g., Excel, Google Sheets, or QA dashboards). Strong written and verbal communication, with the ability to deliver objective, constructive feedback. Highly organized and self-directed, with strong attention to detail.
1 CRM SPECIALIST Bachelor’s degree in Business, Education, Information Technology, or a related field. 1–2 years of CRM experience (Salesforce, HubSpot, or similar platforms). Prior experience in BPO or Learning & Development environments is preferred. Strong understanding of training lifecycle, learner engagement, and workforce enablement. Excellent analytical and communication skills.