OFFICEPARTNERS 360, INC./ 7TH, 8TH AND 9TH FLOOR DAMOSA DIAMOND TOWER, J.P. LAUREL AVENUE, DAMOSA IT PARK LANANG, ALFONSO ANGLIONGTO SR., DAVAO CITY/ MOBILE NO.: +639151867737/ EMAIL ADDRESS: dsarsuelo@officepartners360.com
100 TECHNICAL SUPPORT REPRESENTATIVES III 1-2 years BPO with technical support or customer service experience (B2B experience is a plus). At least 6 months experience in technical support or client account management. Experience of troubleshooting hardware, software, network issues, or SaaS products. High technical aptitude for troubleshooting complex issues across various platforms. Strong critical thinking and analytical skills. Quick comprehension of new technical concepts and updates. Clear verbal and written communication, explaining complex concepts simply. Calm and solution-focused in high-pressure situations. Positive attitude and willingness to learn and grow. Strong attention to detail and ability to prioritize tasks. Team-oriented with a collaborative approach to resolving issues. Ability to work with less supervision. Ability to work in a team environment. Willing to work on shifting schedules. Willing to render overtime if needed. Willing to work in-center.
100 CUSTOMER SERVICE REPRESENTATIVES At least High School Graduate (old curriculum), Senior High School Graduate (new curriculum) and above. Good communication and listening skills. Basic computer navigation and typing skills. Ability to work in a team environment. Willing to work on shifting schedules. Willing to render overtime if needed. Willing to work in-center.