LEADCATALYST OUTSOURCING SOLUTIONS/ SOUTHERN TOURIST INN BUILDING, VILLA-ABRILLE-GUERRERO STS., BARANGAY 30-C (POB.), DAVAO CITY/ TELEPHONE NOS.: (082) 315-0411; (082) 228-8939/ MOBILE NO.: 0927-0181609/ EMAIL ADDRESS: careers@thelaunchpadteam.com
20 APPOINTMENT SETTERS Excellent Communication Skills. Preferably 1-4 years in the BPO industry. Applicants with no experience or at least 3 months of experience are encouraged to apply. Outbound B2B and B2C Experience are preferred. Can work under pressure. Must be a team player. With good planning, organizing, and problem-solving skills. Can work onsite and is ok with working a Graveyard Shift.
5 VIRTUAL ASSISTANTS Has working knowledge of Social Media management and content creation. Must have a sense of Creating and maintaining client relationships. Has experience in Real Estate and property management. Self-motivated yet customer-focused. Proficient in any administrative support. Can work onsite and on a graveyard shift. Can work onsite and is ok with working a Graveyard Shift.
5 INSIDE SALES REPRESENTATIVES With at least 6 months experience as an Outbound Sales Representative for an Insurance Account in a BPO Industry. Can communicate and read in English. Keen to details. Can work onsite and is ok with working a Graveyard Shift.
1 IT MANAGER You’ll be the driving force behind our digital transformation, leveraging cutting-edge technologies to streamline operations and enhance productivity. With your strategic mindset and strong leadership skills, you’ll inspire our team to innovate and exceed expectations. You must have an excellent understanding of the IT World for a BPO Industry and in using VICI Dial. You must have at least 1 year or more experience on being an IT Manager for a BPO Company.
10 NON-VOICE REPRESENTATIVES Ability to actively listen to customer requests and concerns, ensuring you select the most relevant and appropriate sound clip to address the situation. Comfortable working with soundboard technology or similar audio management systems. Basic technical troubleshooting skills are a plus. Previous experience in a customer service or support role is highly preferred but not required. Ability to choose the appropriate sound clip from a library and ensure the interaction remains relevant and helpful. Quick thinking and resourcefulness to find the best soundboard response in various scenarios. Ability to work effectively with other team members, including customer support agents and soundboard administrators, to improve service quality. Can work onsite and is ok with working a Graveyard Shift.