WEANSWER CALL CENTER SERVICES/ C1 & C2 3F BQUENCH BUILDING, JACINTO-ARAULLO STREETS, EMILIO JACINTO, TORRES, BARANGAY 11-B (POB.), DAVAO CITY/ MOBILE NO.: 0953 760 6302/ EMAIL ADDRESS: ph@weanswer.day
100 TIER 2 CALL TAKERS Competitive in terms of achieving company’s KPI. Excellent communication skills, both verbal and written. Ability to multitask and work under pressure. Attention to detail and accuracy. Strong interpersonal skills and the ability to build rapport with potential customers. Proficiency in using WePro Tool and other relevant tools. Ability to work independently and as part of a team. Positive attitude and a strong work ethic. Experience in customer service role. Knowledge of the industry or market the company operates in Fluency in English Language.
5 DISPATCH AGENTS Preferably with experience in Locksmith Dispatching, Wokys CRM, or Power Dispatch CRM. Strong attention to detail and multitasking skills. Good communication and coordination ability. Experience in dispatching or logistics-related tasks is an advantage. Willing to be trained and work on a flexible schedule.
1 QA ANALYST Ensure consistent quality across all customer interactions and support processes. Previous experience in QA or monitoring for BPO/call center setups. Familiarity with call quality metrics, scorecards, and calibration sessions. Strong analytical and documentation skills. Keen attention to detail and ability to provide constructive feedback.
1 CRM SPECIALIST Bachelor’s degree in Business, Education, Information Technology, or a related field. 1–2 years of CRM experience (Salesforce, HubSpot, or similar platforms). Prior experience in BPO or Learning & Development environments is preferred. Strong understanding of training lifecycle, learner engagement, and workforce enablement. Excellent analytical and communication skills.