5 SERVICE TECHNICIANS
Promotes dealership by presenting a professional image, positive attitude, and clean work area.
Suggests additional work that is needed to the Service Advisor or Shop Foreman so the customer may be notified.
Completes service and repair assignments correctly, to pass quality inspections or test drives.
Collects all necessary information before requesting parts (e.g., model year, etc.).
Maintains tools; keeps tools in good working order.
Notifies shop foreman and service advisor if delays are expected.
Maintains cleanliness of the customer’s vehicle.
Submits all documents promptly.
Promotes a productive working relationship with others.
Actively listens to concerns; takes action to respond to others’ needs.
Speaks clearly, concisely, and effectively.
Provides a clear and legible record of service completed for both customer and dealership use.
Has an approachable style; fosters open communication through active listening.
Assists Service Advisors, if necessary, to explain completed repairs to a customer.
Assists other technicians when needed.
Effectively handles and implements changes in Service Department.
Listens to and supports new ideas and approaches; adapts to change quickly.
Maintains composure when faced with multiple demands.
Prioritizes work to meet demands and customer needs.
Makes decisions regarding repair options; asks for assistance as necessary.
Completes repair orders within a specified time frame and alerts appropriate personnel if delayed.
Coordinates with Parts Department to ensure parts are available to complete repair.
Performs preventive maintenance, cleaning, and repairs on dealership tools and equipment; ensures facility is clean and organized at all times.
Performs factory warranty repairs according to established procedures.
Willing to be assigned in Davao City or Tagum City.
IMAGE G DAVAO MOTORS, INC.
KM. 5 J.P. LAUREL AVENUE, BAJADA, BUHANGIN (POB.), DAVAO CITY
MOBILE NO.: 0908-8194872
EMAIL ADDRESS: email@example.com