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Requirements
Five copies of complaints – verified/under oath accompanied by the following documents:
- For Recruitment Violation Cases
- List of Agency Personnel as verified from Licensing Branch
 - Agency Status as verified from Licensing Branch
 - Request to Docket Case from the Conciliation Unit
 
 - For Disciplinary Action Cases
- OFW Record/Information Sheet
 - Request to Docket Case from the Conciliation Unit
 
 
Procedure
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Step 1: File the complaint along with the required documents at the Docket and Enforcement Division, 3rd Floor.
Step 2: Draw a numbered pingpong ball from the tambiolo to identify the Overseas Employment Adjudicator (OEA) who will handle the case.
Step 3: Receive file copy of the complaint with attached documents duly stamped “RECEIVED” indicating the case number and the POEA who will handle the case.
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Step 4. Wait for the notice of hearing or preliminary conference.
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