LBC Denies Staff Opening Balikbayan Box in Viral Post

LBC Express has denied allegations that its staff have been opening balikbayan boxes at their warehouse. This comes as a viral photo showing alleged employees of the cargo freight company opening inside the company premises.

In an official statement, LBC Express also emphasized that the cargo boxes in the viral photo allegedly belong to a different cargo company based in Taiwan.

“LBC holds true to its promise of security for customers’ much-valued cargo, and follows a strict security protocol in line with international standards,” the statement read.

The Taiwan cargo company has been identified as Elite Express (EEC), who clarified that the photos were taken while their staff is packing relief goods for the victims of Typhoon Yolanda.

LBC Express Statement:

Dear Ka-LBC,

LBC Express firmly denies the accusation being circulated online, where a warehouse is depicted with employees supposedly opening cargo boxes & rifling through their contents.

Initial investigations have revealed that the warehouse depicted is owned and operated by a different cargo company and is based in Taiwan, not in Manila. Evidently, the persons in the photo are not LBC employees and likewise the boxes visible are not LBC boxes.

LBC holds true to its promise of security and safety for customers’ much-valued cargo, and follows a strict security protocol in line with international standards

To our valued customers, rest assured that the appropriate actions are being taken. LBC will continue to serve you with the highest level of service that has been trusted by millions of Filipinos for over 60 years

For any further concerns, our Customer Care channels remain at your disposal 24/7 via our website: www.LBCExpress.com

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