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Wells Fargo Calls Outsourcing Operations a Vote of Confidence for Filipino Workers
The decision of U.S.-based Wells Fargo & Co. to set up their business process outsourcing (BPO) operations in the Philippines is a vote of confidence in the quality of the… Read more
‘US Is Not The Only BPO Market’
Filipino business-process outsourcing (BPO) workers facing displacement in case the US Congress passes a bill that keeps American companies from farming out noncore operations overseas, have wider job opportunities because… Read more
Call Center Agents Can Have More Fun in Tourism Industry
The new tourism slogan better take off. “It’s more fun in the Philippines” if everyone had a job. With a bill pending in the United States Congress seeking to stop… Read more
‘Obama Call vs Outsourcing a Reelection Ploy’
While Filipino lawmakers are worried about the implications of US President Barack Obama’s call for an end to the outsourcing of American jobs, a local militant labor group on Monday… Read more
Obama Call Vs Outsourcing Has PH Lawmakers Worried
Two Filipino lawmakers are worried that President Barack Obama’s recent call for American businessmen to keep US jobs at home instead of outsourcing them to countries like the Philippines could… Read more
Top Call Center Country: Filipinos Deals More Than Just Irate Callers
The Philippine business process outsourcing (BPO) industry is widely praised as one of the saviors of the country’s economy. It brings in millions of dollars in investments and billions in… Read more
Philippines Overtakes India as Hub of Call Centers
Americans calling the customer service lines of their airlines, phone companies and banks are now more likely to speak to Mark in Manila than Bharat in Bangalore. Over the last… Read more
Philippines Sees Outsourcing Boom
The Philippines outsourcing industry will grow strongly over the next five years despite global economic concerns and threats to its call centre sector, industry officials said Tuesday. The industry is… Read more
BPO Execs Meet PNoy in NYC, Reveal PHL Expansion Plans
Two leading United States business process outsourcing (BPO) companies have committed to expand their operations in the Philippines. During their courtesy calls on President Benigno Aquino III Monday (Tuesday in… Read more
BPOs Worried Over Peso Appreciation
The business process outsourcing (BPO) sector is worried that a further appreciation of the peso past the P42-level due to the unchecked influx of foreign exchange inflows into the country… Read more
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