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Overcharging Still Top Complaint Among HK OFWs
The Hong Kong Labour Department says overcharging of fees is still the main complaint against employment agencies placing foreign domestic helpers.
Of the total number of complaints filed with the Department over the past three years, well over half pertained to overcharging.
This was revealed by Labour Secretary Matthew Cheung in a written reply to questions raised by legislator Paul Tse in the Legislative Council on Jul 4.
The reply ran counter to Tse’s line of questioning, which sought to have employment agencies punished for allegedly colluding with FDHs in committing unfair acts against employers.
Tse cited cases reported to the Consumer Council suggesting the alleged collusion.
One case involved a helper being found to have physical deformities which prevented her taking care of a mentally handicapped ward. The employer in this case was said to have been assured that the helper was fit to do the job.
Another case cited was that of a helper who reportedly asked for air fare back to the Philippines but was later found to have stayed only in Macau while waiting for another work visa.
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